Whats myMetro Recover myMetro PIN myMetro SelfServe Access My Metro account











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Find out What MyMetro is. • i. To recover your myMetro PIN, you can follow these steps: • 1. Dial *611 from your Metro by T-Mobile phone or call 1-888-863-8768. • 2. Press 2 for account management. • 3. Press 3 for security and PIN. • 4. Press 2 to reset your PIN. • 5. Follow the prompts to verify your identity and create a new PIN. • Alternatively, you can also visit the [account login page] and click the Forgot Password link under the box. You will need to enter your phone number and a password recovery link will be sent to you via phone or email. • ii. *myMetro Self-Serve* is a convenient and easy-to-use online portal and mobile app that allows you to manage your Metro by T-Mobile account on your own time, from anywhere. With myMetro Self-Serve, you can: • *Make a payment:* Pay your bill quickly and easily using a credit/debit card, checking account, or money order. You can also set up AutoPay to automatically pay your bill each month, so you never have to worry about missing a payment again. • [Image of myMetro Self-Serve payment options] • *Manage your plan:* View your current plan details, change your plan, or add features like international calling or data roaming. • *Track your data usage:* Keep an eye on your data usage and get alerts when you're nearing your limit to avoid overage charges. • *Order a new SIM card or phone:* Need a new SIM card or want to upgrade your phone? You can do it all right from myMetro Self-Serve. • *Get help and support:* If you have a question or need help with something, you can access the Metro by T-Mobile support center right from myMetro Self-Serve. • *Here are some of the benefits of using myMetro Self-Serve:* • *24/7 access:* You can manage your account anytime, anywhere, from your computer or mobile device. • *Convenience:* No more waiting in line at a store or calling customer service. • *Security:* Your account information is safe and secure with myMetro Self-Serve. • *Control:* You have complete control over your Metro by T-Mobile account. • *To get started with myMetro Self-Serve, simply:* • 1. Visit the myMetro Self-Serve website or download the myMetro app. • 2. Sign in with your Metro by T-Mobile phone number and PIN. • 3. Start managing your account! • iii. You have a few options for accessing your Metro by T-Mobile account: • *Through the website:* • 1. *Go to the My Account website:* [https://www.metrobyt-mobile.com/](https://www.metrobyt-mobile.com/) • 2. *Click on Sign In or My Account .* It's usually located in the top right corner of the page. • 3. *Enter your Metro by T-Mobile phone number and PIN.* Your PIN is an 8-digit code you set up when you created your account. You can also use your security question answer if you've forgotten your PIN. • 4. *Click Sign In or Log In .* • *Through the myMetro App:* • 1. *Download the myMetro App from the App Store or Google Play.* • 2. *Open the app and sign in with your Metro by T-Mobile phone number and PIN.* • 3. *Enjoy managing your account on the go!* • *Other options:* • *Call Metro by T-Mobile customer service:* Dial 611 from your Metro phone or 1-888-863-8768 from any other phone. • *Visit a Metro by T-Mobile store:* Find a store near you on the Metro website: [https://www.metrobyt-mobile.com/store...](https://www.metrobyt-mobile.com/store...) • Here are some additional tips for accessing your account: • *Make sure you have a good internet connection if you're using the website or app.* • *If you're having trouble logging in, you can click on Forgot Account PIN or Forgot Security Question Answer on the login page to reset your credentials.* • *For security reasons, never share your PIN or security question answer with anyone.* • iv. Metro by T-Mobile offers a variety of prepaid phones on affordable plans. Customers can choose from a wide range of prepaid cell phones from top brands like Apple, Samsung, and more. The available prepaid phone plans include the $50 and $60 rate plans, which offer unlimited high-speed data, talk, and text. Additionally, the company provides the Affordable Connectivity Program (ACP), which allows eligible households to save on their wireless bill. The ACP discount is applied the month after enrollment, and eligible customers can receive one discount per household. Furthermore, Metro by T-Mobile's offerings include 5G home internet for $20 per month, with the first month priced at $25 and subsequent months at $20 with AutoPay and the ACP discount. Customers can also benefit from promotions such as 4 lines for $100 per month plus 4 free Samsung Galaxy 5G phones. The company's prepaid phone plans are designed to provide affordable options for customers, with a focus on simplicity and value. • Learn more@ https://www.youtube.com/c/ITGuides/se....

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