Introduction to Zoom Contact Center for Agents

>> YOUR LINK HERE: ___ http://youtube.com/watch?v=4QfaCDX_9CA

Zoom Contact Center brings unified communications together with contact center capabilities through a powerful, easy-to-use feature set. Learn how to get started using Zoom Contact Center as an agent. • • ▪️ Introduction 00:00 • ▪️ Logging In 00:25 • ▪️ Setting Availability 00:55 • ▪️ Handling Engagements 01:17 • ▪️ Adding a Contact 02:51 • ▪️ Voicemail Inbox 03:12 • ▪️ Analytics 03:36 • 🧠 Learn more about this here: • ▪️ Full Zoom Learning Center Course ➡️ https://learning.zoom.us/learn/course... • ▪️ Introducing Zoom Contact Center ➡️ https://blog.zoom.us/introducing-zoom... • ▪️ Zoom Contact Center Features for Agents ➡️ https://support.zoom.us/hc/en-us/sect... • • Subscribe for more tips! • 🚩 Follow us for new content and more! • LinkedIn: linkedin.com/company/zoom-video-communications • Twitter: twitter.com/zoom_us • Instagram: instagram.com/zoom/ • Facebook: facebook.com/zoomvideocommunications • 📘 Zoom Learning Center: learning.zoom.us • 🛠 Visit our Help Center: support.zoom.us/hc/en-us • 🤲🏼 Join the Community: community.zoom.com • 💳 Contact Sales: zoom.us/contactsales • ⚙️ Contact Support: support.zoom.us/hc/en-us/requests/new • 💡 Have an idea or some feedback? We’d love to hear it! ➡️ zoom.us/feed

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