Managing Customer Expectations Course Trailer TalentLibrary™











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Train your customer service teams on the types of customer expectations. Show them how to manage customer expectations with this course. • Create your free account, get access in a few clicks, and start training right away: https://www.talentlms.com/library/man... • What's covered in this course: • *Common types of customer expectations • *Factors that influence customer expectations • *Tips to manage customer expectations • Why your teams need this course: • Managing customer expectations is a key part of any customer-service role. During this course, your customer service teams will find out what kinds of expectations customers may have, and how these can be influenced. They’ll also learn tips on how to manage customer expectations and balance them with the expectations of the business. • Watch the Customer Service Essentials course collection: • https://www.talentlms.com/library/col... • --- • Our eLearning news: https://www.talentlms.com/blog/ • Like us on Facebook:   / talentlms   • Follow us on Twitter:   / talentlms   • Follow us on LinkedIn:   / talentlms  

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