Jacada Advisor
YOUR LINK HERE:
http://youtube.com/watch?v=8RH2dKpZIoU
Jacada Advisor allows you to capture your optimal processes and feed these back to your Agents in real-time, providing process guidance in context to the task being performed. http://bit.ly/2t0KGHS • Agents can be guided as to the next best action to perform to ensure an effective and efficient interaction. Whether it's solving application complexity, increasing revenue, ensuring compliance or simply reducing call times, step-by-step guidance is a sure way to improve the performance in your contact center. robotic process automation
#############################
