Site Reliability Engineering at Google • Christof Leng • GOTO 2017

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This presentation was recorded at GOTO Berlin 2017 • http://gotober.com • Christof Leng - Senior Site Reliability Engineer at Google ‪@ChristofLeng‬ • ABSTRACT • Site reliability engineers are Google's experts for operating its tech infrastructure and products. They need to keep up with the enormous scale, rapid growth, and daunting complexity of Google's systems landscape. As traditional methods would not work, SRE treats operations as if [...] • TIMECODES • 0:00 Introduction • 3:26 Reliability is easy to take for granted • 6:24 What is Site Reliability Engineering (SRE)? • 9:15 Part I: Dev and Ops • 13:49 Is conflict inevitable? • 14:48 Service Level Agreement (SLA) • 20:19 What do you spend your budget on? • 21:09 The rule • 22:18 Two nice features of Error Budgets • 24:08 Part II: Staffing, Work, Ops Overload • 28:55 SRE hires only coders • 31:05 50% cap on Ops work • 32:09 Keep DEV in the rotation • 34:09 Speaking of Dev and Ops work... • 35:21 SRE Portability • 37:24 Part III: Death, taxes, and outages... • 39:07 Minimize Damage • 40:59 A word on practice... • 41:16 Wheel of Misfortune • 43:22 Prevent recurrence • 44:21 Post-mortem philosophy • 46:13 Summary • 47:00 O'Reilly Book • Read the full abstract here: • https://gotober.com/2017/sessions/244 • RECOMMENDED BOOKS • Aaron Rinehart • Security Chaos Engineering • https://www.verica.io/sce-book • Nora Jones Casey Rosenthal • Chaos Engineering • https://www.verica.io/book • Nora Jones Casey Rosenthal • Chaos Engineering • https://amzn.to/3hUmuAH • Mikolaj Pawlikowski • Chaos Engineering • https://amzn.to/2SQ5Olf • Russ Miles • Learning Chaos Engineering • https://amzn.to/3hCiUe8 • Murphy, Beyer, Jones Petoff • Site Reliability Engineering • https://amzn.to/2Vg6Mbr • / gotocon • / goto- • / goto_con • / gotoconferences • Looking for a unique learning experience? • Attend the next GOTO conference near you! Get your ticket at https://gotopia.tech • Sign up for updates and specials at https://gotopia.tech/newsletter • SUBSCRIBE TO OUR CHANNEL - new videos posted almost daily. • https://www.youtube.com/user/GotoConf...

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