Resolving disputes and making a consumer complaint OFTs 5 step guide
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http://youtube.com/watch?v=JDnuTcQsveE
The Office of Fair Trading is Queensland’s consumer protection regulator. We administer a number of laws which are designed to ensure the marketplace is fair for both consumers and traders. • Sometimes though problems do occur. For example, have you ever bought faulty goods or paid for something that never arrived? • As a consumer you have rights when issues like these arise and following our 5 step guide may help you resolve your dispute or assist you to lodge a formal complaint with us. • For more information on resolving your dispute or lodging your formal complaint please visit https://www.qld.gov.au/law/your-right... • For more information on the Office of Fair Trading please visit our website at: https://www.qld.gov.au/law/your-right... • • Music by https://www.bensound.com
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