The Seven Tools of Total Quality Management TQM

>> YOUR LINK HERE: ___ http://youtube.com/watch?v=KTvM8SCdGKc

The Seven Tools of Total Quality Management (TQM). In this video we learn about Tools for generating ideas including 1) Check Sheets 2) Scatter Diagrams and 3) Cause-and-Effect diagrams / Fishbone diagram, then cover Tools to organize the data including 4) Pareto charts and 5) Flow charts and then conclude with Tools for Identifying problems including 6) Histograms and 7) Statistical Process Control Charts. Content created from the Textbook Operations Management, Sustainability and Supply Chain 13th edition by Jay Heizer, Barry Render and Chuck Munson. Chapter 6 on Quality Management. • At www.operationsuniversity.org you can get Free copies of this Slide Deck and other Chapter Outlines. Practice Problems Homework Support (step by step guides how to complete the quantitative questions + MS Excel templates) are available for a small fee. • For membership options on joining the Operations Supply Chain University community and details on how to get exclusive perks free products, click the link below: / @operationsandsupplychain

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