Youtor
Customer Journey Mapping
>> YOUR LINK HERE: ___ http://youtube.com/watch?v=LVWYpSnUVok
In this video we explain how you can connect your customer experience with operational processes through Signavio’s Customer Journey Mapping and understand how you can optimise your business to maximize customer satisfaction. • The Benefits of creating customer journey maps include generating a fresh perspective on your customer ‘wants’ and ‘needs’, building a competitive advantage by putting yourself in your customers shoes and designing your business processes to be more customer centric. • If you would like to find out more about Customer Journey Mapping or how BPM-D can assist you with these needs connect with us: • Contact BPM-D Today: • Consultation: https://bpm-d.com/contact/ • Email: [email protected] • Connect with BPM-D: • Website: https://bpm-d.com/ • LinkedIn: / bpm-d • Twitter: / bpm_d
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