How Would You Deal With A Difficult Customer INTERVIEW QUESTIONS amp ANSWERS

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How Would You Deal With A Difficult Customer? (INTERVIEW QUESTIONS ANSWERS!) By Richard McMunn of: • https://passmyinterview.com/answers-t... • #customerserviceinterviewquestions #interviews #jobinterviewtips • 3 TIPS FOR ANSWERING THE INTERVIEW QUESTIONS: How Would You Deal With A Difficult Customer? • INTERVIEW TIP #1 • Say you will use effective communication skills to deal with the difficult customer. You should listen more than you speak! • INTERVIEW TIP #2 • Use a set process for dealing with a difficult customer: • STEP 1: Listen and let them speak. • STEP 2: Ask questions to get to the bottom of their issue and to establish what their needs are. • STEP 3: Establish a common connection. • STEP 4: Come up with a solution or a recommendation that they are happy with. • INTERVIEW TIP #3 • Never get irate with a difficult customer and always remember you are representing your company’s brand, so you must be professional! • OTHER USEFUL INTERVIEW QUESTIONS AND ANSWERS VIDEOS ON YOUTUBE: • 21 Customer Service Interview Questions and Answers: • 21 CUSTOMER SERVICE Interview Questio... • Interview Questions and Answers: • Interview Questions and Answers! (How... • CONNECT WITH RICHARD MCMUNN ON LINKEDIN.COM: • / richard-mcmunn-coach • DOWNLOAD 21 GREAT ANSWERS TO CUSTOMER SERVICE INTERVIEW QUESTIONS! • https://passmyinterview.com/answers-t...

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