HR Support HR How To Deal With An Employee Grievance

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HR Support | HR How To Deal With An Employee Grievance • Presented by Amrita Govindji-Bruce at NORI HR Employment Law • #HRSupport #HRTips #HRGrievance • Visit our website: https://www.norihr.co.uk • Call us: 01254 947829 • Email us: [email protected] • Social Media • Tweet us: / norihrlaw - @NORIHRLaw • Like us: / norihrandemploymentlaw • Link up with us: / norihrlaw • • Subtitles • • Hello and welcome to our latest video on how to deal with a grievance. • The first thing to remember is that raising a grievance is not a statutory right. • But how the situation is dealt with could have a multitude of implications, such as claims of discrimination or constructive unfair dismissal, if you do not look at the grievance. • A grievance can be raised informally and it is always advisable that they are dealt with as per the risks stated previously. • The first thing to try and establish is what has happened that employee feels so strongly to raise a grievance. • Can it be dealt with informally? • Can an informal chat or mediation make the situation better? • If not, then you need to go through a formal process. • Refer to your contract of employment and ACAS Code of Practice to ensure that you're following the right process. • Interview all concerned. • Carry out any further investigations. • Make a finding based on all your investigations and then decide if there are any other procedures which need to be followed after the findings are produced. • Thank you for watching. • If you have any further queries regarding the content of this video please contact us on: [email protected] • or call us on the number on screen.

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