>> YOUR LINK HERE: ___ http://youtube.com/watch?v=OBJ1GAejQyI

Topics illustrated in this video:* The Default SLA Workflow.* How to copy the Default SLA Workflow and leverage it to create a Critical Priority SLA Workflow...

ServiceNow, AWS, SLA, Incident, Change Management, Service Level Agreement, Client Script, Business Rule, Report, Community, ITIL, Jakarta, Kingston, Istanbul, Salesforce, Workflow, Critical, Priority, notification, manager, outbound, sent
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