SolarWinds Service Desk Overview











>> YOUR LINK HERE: ___ http://youtube.com/watch?v=ODeBm4LmeJU

Learn more: https://slrwnds.com/ServiceDesk • Watch an introduction to SolarWinds® Service Desk to learn what today’s IT service management (ITSM) strategy demands from a solution. SolarWinds Service Desk provides a cloud-based, multi-tenant platform for integrated IT asset management and service desk. • SolarWinds Service Desk provides the functionality necessary to meet today’s service management needs, including: • Full ITIL suite (incident, problem, change, release) • Powerful service catalog workflows and forms • Customizable service portal • Automation rules to drive ticket routing and priority • Detailed roles and permissions for every user • Open REST API and numerous built-in integrations • AI and machine learning to suggest data points to users and agents • With SolarWinds Service Desk, your team can move beyond ticket backlogs and into a streamlined service strategy. • Connect with SolarWinds: • THWACK IT Community: http://thwack.solarwinds.com/ • Facebook:   / solarwinds   • Twitter:   / solarwinds   • LinkedIn:   / solarwinds   • Instagram:   / solarwindsinc  

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