Improving the Whole Patient Experience

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Christy Dempsey, Chief Nursing Officer and SVP with Press Ganey Associates, explains the importance of looking at the whole patient experience. Some level of suffering is inherent to being a patient. But, other elements of patient suffering are a result of inefficiencies in patient care. Improving patient flow can reduce suffering and improve the overall quality of care. • Want to learn more? View Christy Dempsey's full presentation at the 2014 Patient Flow Summit here: http://www.centrallogic.com/resources...

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