Forage PWC Virtual Internship Task 2 Call centre Analysis Power BI

>> YOUR LINK HERE: ___ http://youtube.com/watch?v=PjHSw1XnWKs

🚀📊 Unlock Call Centre Insights with Power BI! Learn to Build KPIs | PwC Internship Task 2 📊🚀 • Dive into the world of data analysis with this viral Power BI tutorial! 📈 Join me as I unveil the secrets of creating Key Performance Indicators (KPIs) for call centre analysis, specifically tailored for Task 2 of the PwC Virtual Internship Program. 💼 Master the art of leveraging DAX formulas to measure critical metrics such as answered calls, resolved issues, and even day-of-the-week analysis. 📅 Follow along as we unravel the step-by-step process of setting up these KPIs to unlock invaluable insights into call centre performance. 💡 • 💡 Don't Miss Out! Learn these Essential DAX Formulas: Answered ✔️, DayOfWeek 📅, Resolved (Y) ✔️ • Dataset : • https://docs.google.com/spreadsheets/... • 🔍 DAX Formulas Used: • Answered = CALCULATE(COUNT(Sheet1[Call Id]),FILTER(Sheet1, Sheet1[Answered (Y/N)]= Y )) • DayOfWeek = FORMAT(Sheet1[Date], dddd ) • Resolved (Y) = CALCULATE(COUNT(Sheet1[Call Id]),FILTER(Sheet1,Sheet1[Resolved]= Y )) • 👍 Don't forget to like, share, and subscribe for more Power BI tutorials and tips! 📲

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