Pre Registered Guest Check in Procedure at Hotel Dialogue Example Tutorial 37

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If you want to know how to handle check in of a pre registered guest at hotel or what is the conversation or dialogue made while checking in then watch this video • Pre Registered Guest Check in Procedu... / or click here to read the original tutorial: http://www.hospitality-school.com/pre... • TABLE OF CONTENT • 0:20 What will you learn Today • Today we will learn how to handle a pre registered guest at front desk of a hotel. This Front Office Standard Operating Procedure (SOP) will help you to provide a personalized check in for pre-registered guests. • 0:35 Step by Step Pre Registered Guest Check in procedure • Now we are going to discuss pre registered guest check in procedure step by step. • 0:47 Step 1: A Pre-Registered guest must be “Checked in” within the Night Shift before the Night Audit, in an Inspected room as per the guest’s requirement • 1:11 Step 2: A guest registration card must be printed and a key card to be prepared and kept on hold for the guest. • 1:23 Step number 3: Perform Check in procedures • 2:02 Step number 4: Perform payment procedures for room and other charges. • 2:37 Step number 5: Call the bellboy to carry guest luggage. • 2:54 Step number 6: Escort the guest to the room. • 3:13 Step number 7: Introduce the guest to the room. • 3:34 Step number 8: Give guest number for any kind of help. • 3:52 Step number 9: Take leave from guest and wish him for an enjoyable stay. • That's all for today. For clear understanding please watch this video again • Pre Registered Guest Check in Procedu... or must read the original tutorial: http://www.hospitality-school.com/pre... • *** DON'T FORGET TO VISIT WORLD'S ONE OF THE MOST POPULAR FREE HOTEL RESTAURANT MANAGEMENT TRAINING BLOG TO READ 250+ TRAINING TUTORIALS ABSOLUTELY FREE: http://www.hospitality-school.com/ • • *** Please Join our Facebook Page where 27,000 + Members are sharing their knowledge: / free-hotel-management-training-blog-wwwhos... • *** Image Credits: www.stockunlimited.com and www.Bigstock.com • *** Video Credits: videoblocks.com

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