Measuring Success What KPIs Do You Use

>> YOUR LINK HERE: ___ http://youtube.com/watch?v=SlntbQXp6iE

Hosts James and Amy sit down this week to discuss key performance indicators (KPIs) that can be used to measure success with your business. • • • • 1.) MSP Question of the week: • • What reports or KPI’s do you need to manage your business? • • Article by Amy: https://www.channelpronetwork.com/202... • • --- • • 2.) Notes On The News • • https://www.channele2e.com/news/big-3... • • ConnectWise market share dropped from 26.8% to 24.3%. • • Kaseya market share dropped from 22.9% to 22.7% • • N-able market share dropped from 12.5% to 11.4% • • NinjaOne’s market share grew from 8.4% to 9.4% • • All others combined had a market share of 29.4% last year, which grew to 32.1% this year. Canalys is forecasting the managed services industry itself to grow from $548 billion in 2024 to $608 billion in 2025. • • https://mspradio.com/podcast/marriott... • • Marriott was issued a hefty $52 million fine following major data breaches that compromised the personal information of over 344 million customers. The Federal Trade Commission (FTC) settlement mandates that Marriott enhance its security measures • • --- • • 3.) Our upcoming events and more: • • December 4: M amp;A Workshop in Scottsdale, AZ • • December 5-6: MASTERMIND LIVE in Scottsdale, AZ • • http://bit.ly/kernanmastermind • • December 11: Channel Program M amp;A Forum in Dallas, TX • • • • Check out Amy’s weekly newsletter! • • Sign up now: https://mailchi.mp/thirdtier/small-bu... • • Kernan Consulting “Weekly Tips”! • • Sign up now: https://kernanconsulting.com/

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