HOW TO ATTEND A TELEPHONIC INTERVIEW FOR FRESHERS INTERVIEW TIPS

>> YOUR LINK HERE: ___ http://youtube.com/watch?v=UUr47gLNZPw

Get Richard's PDF guide to PASSING your Hotel Receptionist + Front Desk Agent interview: https://passmyinterview.com/hotel-rec... • In this video Interview Training tips expert, Richard McMunn, teaches you how to prepare for a Hotel Receptionist and Front Desk Agent interview. • Not only will he give you tips on how to PASS your interview, but he will also give you TOP-SCORING ANSWERS to make sure you are fully prepared an focused. • This video is suitable for the following jobs: • Hotel Receptionist; • Hotel Front Desk Agent; • Hotel Front Desk Clerk; • Hotel Front Office Receptionist. • LIST OF HOTEL RECEPTIONIST / FRONT DESK AGENT INTERVIEW QUESTIONS AND ANSWERS • Q1. Tell me about yourself and why you want to be a Hotel Front Receptionist / Desk Agent? • Q2. What are the most important skills and qualities needed to be a Hotel Receptionist / Front Desk Agent? • Q3. Why do you want to work for our Hotel as Front Desk Receptionist? • Q4. Give me a few examples of good customer service? • Q5. Describe a time when you went above and beyond what was required? • Q6. What makes you think you are suited to the role of a Hotel Receptionist / Front Desk Agent? • Q7. What does the job of a Hotel Receptionist / Front Desk Agent entail and what particular skills do you have that match the role? • Q8. What experience do you have that would be suitable to the Hotel Receptionist role? • Q9. Give an example of when you have delivered outstanding customer service? • Q10. How would you deal with an angry or frustrated hotel guest? What would you consider when dealing with them and why? • Q11. Describe the steps you would go through when dealing with a customer or hotel guest complaint? • Q12. A hotel guest telephones reception to make a complaint at 2am in the morning. Limited staff are on duty - how would you deal with the complaint and what would you say to them? • Q13. Describe a time when you were flexible in a work-related situation. • Q14. Where do you see yourself in 5 years' time? • Q15. Tell me about a time you had a conflict at work or with another team member? • Q16. When have you worked as part of a team to complete a difficult task? • Q17. Why do you want to leave your job? • Q18. What are your strengths? • Q19. What’s your biggest weakness? • Q20. How would you deal with a team member at the hotel who was not pulling their weight? • Q21. That’s the end of your Hotel Receptionist / Front Desk Agent interview. Do you have any questions for the panel? • #hotelreceptionistinterview #frontdeskagentinterview #interviews • Connect with Richard on LinkedIn.com: • / richard-mcmunn-coach • Download all of Richard's answers to your Hotel Receptionist Front Desk Agent interview: • https://passmyinterview.com/hotel-rec...

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