ServiceDesk Plus addin for Microsoft Outlook

>> YOUR LINK HERE: ___ http://youtube.com/watch?v=VvlEjuYx4hw

http://bit.ly/MSOaddin • Microsoft Outlook now has a free ServiceDesk Plus add-in that creates a ServiceDesk Plus user pane within an Outlook mailbox. End users can access ServiceDesk Plus' request templates, create tickets, track the status of their requests, and respond to technicians' questions from this user pane. With this add-in, technicians can convert incoming emails to ServiceDesk Plus tickets and automatically populate request information forms in a single mouse-click. Technicians can also mark requests as First Call Resolution if the ticket was resolved in the first call. • Currently available only for the cloud version of ServiceDesk Plus • For more information, visit https://www.manageengine.com/products... • Head over here to enable the add-in: https://appsource.microsoft.com/en-us... • To know the upcoming webinars, visit here https://www.manageengine.com/products... • For more videos subscribe our channel here / manageengine • Follow us on social: • Twitter: / me_itsm • Facebook: / servicedeskplus • LinkedIn: / servicedesk-plus • Instagram: / servicedeskplus

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