Introduction to Web Help Desk

>> YOUR LINK HERE: ___ http://youtube.com/watch?v=Wz1Pf72gsCw

Learn more: http://slrwnds.com/IntroToWHD • Is your current help desk solution cumbersome and time consuming? Watch this short video to learn how SolarWinds' web-based help desk asset management software can streamline your incident management processes. Learn how Web Help Desk® automatically generates tickets from alerts, how to update tickets with notes FAQs, and how you can automatically discover assets via WMI. • SolarWinds help desk tool also bi-directionally integrates with many of SolarWinds' Orion-based products which allows you automatically generate tickets and escalate them based on alert type and severity and to see ticket status and associated notes right in the Orion console. • Connect with SolarWinds: • THWACK IT Community: http://thwack.solarwinds.com/ • Facebook: / solarwinds • Twitter: / solarwinds • LinkedIn: / solarwinds • Instagram: / solarwindsinc

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