ServiceNow MicroSoft Teams Integration ish Open MS Teams Chat from icon click

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Add a MS teams icon to the caller field so that when clicked we launch the Microsoft teams application. • In this first episode of the MS Teams Integration series we create a ServiceNow Microsoft Teams Integration to add some configuration which allows us to simply launch a chat session with MS Teams to the caller selected in an incident record: • Components: • Image uploaded • UI Macro • Dictionary attribute updated • Useful links: • ServiceNow UI Scripts:    • ServiceNow UI Script  | How to call a...   • • #ServiceNow • #microsoftteams • This is created in Paris version!

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