How to Create a Customer Journey Map

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Customer journey maps are a compact visualization of an end-to-end customer experience. They come in different forms and shapes – the most popular forms are infographics, illustrations, and diagrams. A customer journey map illustrates all the places and touchpoints customers come into contact with your brand, online or off. • ================================================================ • Subscribe to the Channel • https://bit.ly/3UgZqya • Connect with us • Website https://www.invespcro.com/ • Twitter https://twitter.com/invesp?lang=en • LinkedIn / invesp • ================================================================ • More from the channel • How To Conduct A CRO Audit On Your Site • • How To Conduct A CRO Audit On Your Site • Conversion Rate Optimization (CRO): Which page should you optimize first? • • Which Pages On Your Site Should You O... • ================================================================ • About the Channel • InvespTV contains a series of videos inspired to form the thoughts, conversations, and, often, rants of the members of Invesp and our partners. Each video hopes to bring insightful ideas around conversion, online marketing, copywriting, and more. We try to add a twist to each one, catering to the interest of our viewers. In addition, the combination of our distinct personalities and wide range of experiences gives this channel that “twist,” which we hope encourages you to subscribe!

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