How to View and Change Rate Plans and Features – ATampT Premier

>> YOUR LINK HERE: ___ http://youtube.com/watch?v=a_yMGk5tLYo

Learn how change a rate plan and add features for a wireless number. For more INFO: http://soc.att.com/premierall • transcript: • With Premier, it’s easy to change a rate plan, or add and remove features. • We’ll start on the Premier homepage. • Under “I want to,” select Change rate plan. Under “Search for,” • enter the wireless number that has the rate plan you want to change, and then click Go. • If you’re asked to select an employee group, select the group that includes • the product preferences appropriate for this wireless number. • From the Change Rate Plan page, make sure that the device • shown under “Current Device/Services” is correct. • To check the current rate plan and features, click Show current services. • Next, under “Select a Rate Plan,” select a tab to see the selections for that rate plan type. • The tab that's already selected shows the current rate plan type, • which in this case, is a voice plan. • We’ll change to a Mobile Select plan by clicking the Mobile Select Plans tab. • Select a new rate plan. • The effective, or start, date appears, showing today’s date. • To choose another date, click the calendar icon. • Available dates can depend on your permissions, the bill cycle date, or pending changes. • When you’ve chosen a rate plan and start date, click Continue. • Now, let’s add features. • The current features for this wireless account are highlighted. • Let’s select an international feature to add. • The start date for this feature shows today’s date, but you can change to a future travel date, • or, you may be able to select an earlier date, if the travel has already started. • We’ll click the calendar icon and select the 31st, and then click Continue. • Next, review your request and click Submit. • You’ll see a message that your change request is complete. • Changing your rate plan is just that simple. • Thank you for learning more about Premier. And thank you for choosing AT T. • #attbusinesssupport #attpremiersupport

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