5 Qualities of Great Customer Service Managers

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A great customer service manager can be the difference between a team that creates Hero-Class® customer experiences and one with unremarkable results. • While hiring or promoting a candidate for a customer service management position cannot be reduced to a simple checklist, here are 5 qualities that one should look for when choosing a person to lead a customer-facing team. • For more great customer service and customer experience content, subscribe to our channel: • https://www.youtube.com/user/customer... • For more about our customer service training: • https://customersthatstick.com/custom...

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