04RAd18 TRICARE Supplement Claims

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PLEASE NOTE NEW CLAIMS ADDRESS: • Submit a Claim: • By Mail • Attn: Claims Dept. • SelmanCo • PO Box 21611 • Eagan, MN 55121 • By Fax: 301-926-2621 • For more information visit https://info.selmanco.com/ad17-tricar... • Or, call and speak with a rep who can answer your questions and help you enroll: 855-637-1961. • 1. Will my provider file my claims? • Most providers will file your supplemental claims after they have filed a TRICARE claim and it’s been processed. However, there are some situations where the provider will not file your claims. You should ask your provider which claims they will handle for you. If they won’t file your claims you can easily file your TRICARE Supplement claim with Selman Company directly. • 2. How do I file a claim? • Most health care providers will process your claims for you if you provided them with your TRICARE and TRICARE supplement insurance cards. If you need to file a claim yourself, please provide the claim form, TRICARE’s Explanation Of Benefits paper, and the itemized bill. You’ll send these to Selman Company by fax or mail. • 3. How do prescription claims work? • Pharmacy copays will be reimbursed by Selman Company after TRICARE has paid. To file a claim please provide one of three things: 1) A detailed drug copayment receipt, such as the bag tag stapled to your prescription. 2) A detailed printout of your prescription copayments provided by your pharmacy, or 3) A copy of your TRICARE EOB. Don’t use the cash register receipt from the pharmacy. It’s not specific enough. • 4. Can I file a supplement claim if I live outside of the United States? • TRICARE Members living overseas may only enroll in an individual TRICARE Supplement plan if they have a permanent U.S. address in a state where the supplement is sold. The US address must be used on the supplement enrollment form as the residential address. You can provide your overseas address as your mailing address. • 5. Can I file a supplement claim if I am traveling outside of the United States? • Generally, yes. TRICARE Access is worldwide and the supplement will also work outside of the US. If your health care services are covered by TRICARE, then the supplement reimbursement rules apply. • 6. Does a supplement plan cover dental or vision services? • No. The supplement plan does not cover dental or vision services. There are dental and vision plans available from TRICARE, but the supplement does not work with those plans. • 7. Will I receive ID Cards? • Yes, after enrolling you will receive a welcome packet that includes ID cards.

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