Autotask Ticket Impact and Urgency Fields 20241 Release
>> YOUR LINK HERE: ___ http://youtube.com/watch?v=jdculRx9__E
#SMALLBUSINESS #ChrisTimm #YOUTUBE #AUTOMATION #Autotask #halopsa #AutotaskConsulting #AutotaskConsultant • In this short video, I am back with an Autotask video after a long while. There is a new feature in Release 2024.1 that allows for impact and urgency mapping and automatically changes the priority based on these • ** Some links below are affiliate links, meaning I earn a commission from qualifying purchases. This helps support my channel at no additional cost to you. ** • Support the Channel: • ๐ฏBuy me a coffee (It helps keep me alert when recording๏) • https://www.buymeacoffee.com/christimm • TOOLS I USE FOR MY YOUTUBE CHANNEL • ๐ธ Grow your YouTube Channel TubeBuddy (Free 30 Day Trial): https://geni.us/AdRYo • ๐ธ Epidemic Sounds- this is where I get my music from (30 Day Free Trial): https://geni.us/Son-ep • ๐ธ $10 off Rev Subtitles for your Videos: • SOFTWARE I USE TO CREATE VIDEOS AND COURSES • ๐ธ ECamm Live - https://geni.us/SpLj0f • ๐ธ Restream – For Live Streaming - https://geni.us/Nq63 • • MY Gear for Youtube • ๐ธ Main Camera: https://geni.us/aXJan • ๐ธ Lens: https://geni.us/thBgBID • ๐ธ My Monitor: https://geni.us/thBgBID • TOOLS TO RUN YOUR BUSINESS • ๐ธ Marketing Tool I use (As well as PSA): https://geni.us/YAzBP • ๐ธ My Favourite all-time Business book (The book that made me financially Free): https://geni.us/qpbKyb • MSP (Managed Service Provider) PEER GROUPS AND TRAINING • ๐ธ One of the best training courses for MSPs (From Pete Matheson): https://geni.us/NABC • ๐ธ Follow Pete’s Channel here: / petematheson • ๐ธ My Favourite MSP Peer Group (Every MSP should be a member of this: https://geni.us/AO7HUb • ๐ธ Every MSP Should use HelpDesk Habits: https://helpdeskhabits.com/?ref=Chris • • ๐๐ผ FOLLOW ME ๐๐ผ • YouTube: / sondelaconsulting • Twitter: / sondelaconsult • LinkedIn: / christimm • Website: https://www.sondelaconsulting.com • https://www.psaprofitability.com • • ๐ต Who am I? ๐ต • My name is Chris Timm. I Owned and ran an MSP (Managed Service Provider) business, which I sold in 2012. I then went on to work for Autotask (Now Datto) until 2017, when I then started out as an independent consultant for the MSP Space specializing in helping MSPs to get the best out of Autotask. • New videos every Thursday and more often when possible. • • ๐ Business Enquiries ๐ • Corporate website: www.sondelaconsulting.com • My Book - PSA Profitability (www.psaprofitability.com) • Also Available from Amazon - https://geni.us/i79oI • • Disclosures: All opinions are my own. Some links in the descriptions are affiliate links that if you click on, I’ll receive a commission at no additional cost to you. • -SMPOST- Impact and Urgency Fields in Autotask Mapping to Prioroty -- Release 2024.1
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