FICO World 23 Kevin Brown on What Makes a Hero

>> YOUR LINK HERE: ___ http://youtube.com/watch?v=kaVPE251YxE

What is a hero? Is it a leader, or something more? Kevin Brown explored this topic in a keynote address at FICO World 23 in Hollywood, Florida. • In this excerpt from his presentation, Brown, best-selling author of The Hero Effect and Unleashing Your Hero, explains why it's important to move beyond customer satisfaction and because a decision hero. • Learn more about FICO World and see what new ideas we'll be exploring next at http://www.fico.com/ficoworld

#############################

New on site