Youtor
>> YOUR LINK HERE: ___ http://youtube.com/watch?v=l5Smdg3Hetc
https://www.other-levels.com To Download our Templates Get Free Datasets • Service Level Management Overview Excel Dashboard SLA • To watch the full Tutorials? Join our channel Membership / @otherlevels • All our video / otherlevel’s • Request a Custom Dashboard https://other-levels.com/pages/custom... • Enhance Your Templates https://other-levels.com/pages/enhanc... • Courses Playlists: • • Multiple Dynamic Excel Dashboards • • Single Dynamic Excel Dashboard • • Modern Excel Reports • • PowerPoint Slide's • All our video / otherlevel’s • 0:00, Dashboard overview • 00:23, Main KPIs • 01:29, Comments Update Date • 01:49, Pending Complaints cases within SLA • 02:31, Current Cases Status • 03:15, Received Cases per month • 05:55, Banking With Branches and Online • 06:44, Customer Type • 07:21, Received Cases by Regions • 08:05, Feedback Type • Optimize your service delivery with the SLA Service Level Management Dashboard, a comprehensive Excel Dashboard designed to provide actionable insights into service performance. Tailored for businesses focused on customer satisfaction and operational excellence, this dashboard empowers you to track, analyze, and improve your Service Level Agreements (SLAs). • The dashboard delivers an intuitive overview of SLA compliance, including metrics like Year-to-Date SLA Percentage, Pending Cases, and Resolved Case Rates. Gain insights into monthly and quarterly trends for received cases, helping you identify patterns and improve resource allocation. • For customer-focused organizations, the dashboard also tracks essential satisfaction metrics such as Customer Satisfaction (CSAT), Customer Effort Score (CES), and Net Promoter Score (NPS). Understand feedback trends by region and sector, ensuring targeted improvements to enhance customer experience. • Its interactive slicers allow for real-time data segmentation by month, region, or case type, enabling users to focus on specific areas of interest. Visual comparisons of top issues across current and previous months provide actionable insights, helping businesses address recurring challenges effectively. • Designed for sectors like banking and online services, the SLA Service Level Management Dashboard highlights performance by sector and tracks cases by branches and regions. This makes it an indispensable tool for managers aiming to streamline operations, enhance satisfaction, and achieve SLA targets consistently. • Choose the SLA Service Level Management Dashboard by Other Levels to transform raw data into actionable strategies. Elevate your service standards and exceed customer expectations with this robust, user-friendly solution. • Key Features • Pending Complaints cases within SLA • Pending Non Complaints cases within SLA • Service Level Management SLA Percentage • Year to date SLA • Total of Received Cases • Customer Satisfaction (CSAT) • Customer Effort Score (CES) • Net Promoter Score (NPS) • Current Cases Status • Resolver Cases percentages • Pending Cases • Received Cases per month • Received Cases per Quarter • Feedback Type • Cases by Sectors • Banking With Branches and Online • Top Five Issues with comparison showing Current Month vs Previous • Received Customer Effort Score (CES) by Regions • Received Cases by Regions • Monthly Slicer • -------------------------------------------------------------------- • Welcome to Other Level’s, • Your go to resource for unlocking the full potential of Microsoft Office. • Whether you're looking to enhance your skills in Excel, Word, PowerPoint, or data analysis, we simplify complex tools with clear, easy to follow tutorials. • Master Microsoft Office with Step by Step Tutorials and Expert Tips! • What sets us apart: • Comprehensive breakdown of essential formulas, digital designs, and data visualization techniques. • Straightforward, impactful videos focused on real world business applications. • We create professional dashboards that help you elevate your productivity and projects. • No unnecessary jargon just relevant content that helps you master Microsoft tools efficiently. • Honest, relevant titles and thumbnails that reflect the value we deliver in every video. • Join us and transform the way you work with Microsoft Office. • Every second of our content is designed to help you succeed! • Copyright © 2025 Other Level's. All rights reserved. • Any illegal reproduction of this content in any form will result in immediate action against the person concerned. • #excel #dashboard #sla
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