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Lessons in Unreasonable Hospitality with Will Guidara E1966
>> YOUR LINK HERE: ___ http://youtube.com/watch?v=pvJa2pzuXWQ
Timestamps: • (0:00) Will Guidara of Unreasonable Hospitality joins Jason. • (3:44) Important premises from the book Unreasonable Hospitality and how it relates to all businesses including startups. • (6:26) Will explains how it felt to see parts from his book appear on the hit show The Bear. • (8:13) Iconic examples of hospitality and how it can turn customers into advocates for your brand. • (10:04) Oracle - Take a free test drive of OCI at https://www.oracle.com/twist • (11:08) Powerful examples of going above and beyond for your customer. • (14:32) Will’s annual “The Welcome Conference” in NY. • (20:57) DevSquad - Get an entire product team for the cost of one US developer plus 10% off at http://devsquad.com/twist • (22:13) Jason shares an anecdote of how he helps others. • (24:17) Will and Jason riff on interesting examples of unreasonable hospitality, including one that should exist for airplane passengers. • (30:44) LinkedIn Ads - Get a $100 LinkedIn ad credit at / thisweekinstartups • (32:12) A perspective shift that changes the value of call centers. • (36:03) How the show The Bear lifted Will’s ‘NY street hotdog’ story and made it their own - leading to his involvement for future seasons. • (40:21) Will feels that The Bear was able to craft and articulate his message spot on in one of their best episodes. • (42:22) How to gain from the addictive personality traits in the restaurant business. • (51:15) The “Chicken for Two” at the NoMad hotel. • (53:31) Breaking down the state of tipping culture and how its removal from Eleven Madison Park was highly successful. • Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp • Check out Unreasonable Hospitality: https://www.unreasonablehospitality.com/ • Sign up for Will’s newsletter: https://www.unreasonablehospitality.c... • Check out “The Welcome Conference”: https://www.thewelcomeconference.com/ • Check out Will’s hospitality agency “Thank You”: https://www.thankyou.nyc/ • Follow Will: • X: https://x.com/wguidara • LinkedIn: / willguidara • Follow Jason: • X: / jason • LinkedIn: / jasoncalacanis • Thanks to our partners: • (10:04) Oracle - Take a free test drive of OCI at https://www.oracle.com/twist. • (20:57) DevSquad - Get an entire product team for the cost of one US developer plus 10% off at http://www.devsquad.com/twist • (30:44) LinkedIn Ads - Get a $100 LinkedIn ad credit at / thisweekinstartups • All rights for the video shared and linked below belong to the original copyright holder, and we are using the footage under the principle of fair use. • Listen here: • Apple: https://podcasts.apple.com/us/podcast... • Spotify: https://open.spotify.com/show/6ULQ0ew... • Overcast: https://overcast.fm/itunes315114957/t... • More from us: • Twitter: / twistartups • Instagram: / thisweekinstartups • Official site: https://thisweekinstartups.com • Subscribe to our YouTube to watch all full episodes: • / @startups • Subscribe to TWiST Clips for all the best moments: • / @twistclips • #startups #entrepreneurship #investing #angelinvesting #tech #news #business
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