Calabrio Call Recording Integration with 2Ring Gadgets for Cisco Finesse

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http://youtube.com/watch?v=wYPytQSQQeE

This brief overview gives you insight into how Calabrio QM (Quality Management) integrates into 2Ring Gadgets for Cisco Finesse. Recording, pausing, tagging, and re-playing a call can now all easily be achieved within the confines of Cisco Finesse, streamlining the agent experience, and giving supervisors quick access to recorded conversations. Visit https://www.2ring.com/Demo to schedule a personalized walkthrough of our solution.

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