Stepby Step Guide to Building Strong Client Relationships with Key Accounts ๐
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Do you want to build strong, healthy professional relationships with your clients? In this video, we talk about the building blocks of healthy business relationships, how to give advice that gets results, and a step-by step guide to developing your networks. • Key account management is all about building strong relationships with your clients. You need to know the right people if you want decisions to be made, budgets to be approved, actions to be taken, and to be a long-term supplier. No relationships means no account growth, no retention and no results. • Make developing and maintaining client relationships your highest priority. I promise if you do that, everything else falls into place. • ๐ CHAPTERS: • 00:00 Introduction • 01:52 Relationship building ground rules • 02:37 10 Tips to become a trusted advisor • 04:30 How to give advice to clients • 06:15 Step 1: Define client relationship goals • 06:51 Step 2: Build a relationship map • 07:47 Getting started with relationship mapping • 10:07 Relationship map process • 10:45 How to use BuyerAssist to build relationship maps • 12:57 Step 3: Create a contact plan to nurture client relationships • 13:41 Step 4: Follow up on your client outreach. • 14:10 Step 5: Reflect on how you can improve engagement • • --------------- • ๐ค Don't forget to check out BuyerAssist, the enterprise sales execution platform that makes it easy to develop and maintain relationships with your clients. • Read their guide to relationship mapping and grab your free relationship map excel template at https://www.buyerassist.io/relationsh... • --------------- • ๐ The Trusted Advisor is one of my favourite books on how to earn your client's trust and confidence. You can pick up a copy on Amazon here https://amzn.to/3DijUjj • --------------- • ๐ค GOT A VIDEO SUGGESTION? https://amtip.co/videoidea/ • Have you got a great idea for a video I should make? I'd love to hear from you. Just fill in this form and it'll drop right into my content calendar. • I'll give you a shout out too if it gets filmed. • --------------- • ๐ก THE KAM CLUB https://amtip.co/kamclub/ • The KAM Club is my private learning community helping busy key account managers get results. Inside you'll find coaching, training, tools, templates and a connected community. Everything you need to help you grow client revenue, reduce churn and enjoy a successful career in key account management. • --------------- • โ WANT TO BUY ME A COFFEE? https://www.buymeacoffee.com/warwicka... • If you'd like to support my content creation mission on YouTube but aren't ready to dive into one of my programs, why not buy me a coffee? I'm so happy you enjoy my videos and find them useful. I want to keep creating so I could use the caffeine! • --------------- • โ๏ธ MY BLOG https://amtip.co/blog/ • Dozens of articles on every aspect of key account management. Check it out for advice on account growth, customer retention, relationship building, career, tech and more. • ๐ฐ ONE STEP AHEAD NEWSLETTER https://amtip.co/newsletter • A weekly newsletter guaranteed to bring you actionable tips that grow client revenue and retention. No spam, just high quality career, business trends and productivity insights from across the web - direct to your inbox. • ๐๏ธ THE KAM CLUB PODCAST https://tkcpodcast.com • A new podcast for key account managers. Every week we discuss practical tools, tips, tactics and advice on how to build a successful career in key account management and become remarkable. Available on every major podcast platform. • โ๏ธ TELEGRAM https://t.me/thekamclub • Never miss any of my content. Join my Telegram channel to be the first to know when I release a video, podcast, blog post or webinar. • --------------- • ๐ LOOKING FOR A GIFT (FOR YOURSELF OR SOMEONE ELSE) • I've handpicked a list of the best gifts for the professional in your life who has everything. I've also curated some of my favourite business and career development books. Check out the list on Amazon at https://www.amazon.com/shop/accountma... • --------------- • ๐ CONNECT WITH ME • ๐ LinkedIn: / warwickabrown • ๐ TikTok: / warwickabrown • ๐ Twitter: / warwickabrown • --------------- • ๐ CHAT WITH ME https://amtip.co/chat • I'm a key account management evangelist building simple systems that help busy key account managers get better results. I offer coaching, training and consulting, so why not grab an obligation free call and learn more about how I can help you? • --------------- • NOTE: The video and description may contain affiliate links. If you click on a link, I may receive a commission. Money earned helps to support my channel. • ๐ Are you interested in sponsoring this channel? Learn more about my sponsorship packages at https://www.passionfroot.xyz/account-... • --------------- • #amtips #keyaccountmanagement
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