Meeting Customer Expectations

>> YOUR LINK HERE: ___ http://youtube.com/watch?v=zwwf5CVKmTM

Visit https://goo.gl/CBfJkY to view the full video and purchase access to our other Continuous Improvement courses. • Meeting the needs and expectations of the customer is important in any successful product design. Waste, products with inconsistent-quality, and even a poor company reputation can lead to not meeting customer expectations. This course focuses on ways to discover the needs and expectations of the customer, the different categories of product features, and the importance of following established production procedures.

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