Build a Better Bot with Genesys

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Genesys Dialog Engine Bot Flows for Genesys Cloud CX is an AI-enabled, integrated bot building framework that makes it easy to build better bots — chatbots or voicebots. Built for business users, Dialog Engine Bot Flows combines natural language understanding (NLU), knowledge management, business logic and more into a single, no-code tool built into Genesys Architect. Genesys Dialog Engine Bot Flows integrates the innovative Intent Miner, which automatically creates and updates intent models based on actual customer conversations. With Genesys Dialog Engine Bot Flows, you can build better bots easier and put them into production faster. • Learn more about Genesys AI solutions here: https://www.genesys.com/capabilities/....

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