Genesys University Working with Email in Interaction Desktop Part 2

############################# Video Source: www.youtube.com/watch?v=UuqL4DZdePU

This video demonstrates how to use the views in the email workspace setup in 'Working with Email - Part 1'. The demonstration also shows how to properly rece...

Genesys, CIC, Pureconnect, JIT, Interaction Desktop, Email, Workspace, Views, Record Email Reply, Ad-hoc recording
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