Turning Customer Complaints to Customer Loyalty Challenge 4 of 5

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https://RonKaufman.com/Subscribe • With social media, many organizations are faced with the challenge of managing the volume and speed of customer complaints. Instead of trying to quickly resolve the problem, how can you get to the root cause of those complaints, and leverage those complaints to actually build customer loyalty? Watch Jeff Eilersen and I discuss the answer to this question. • Discover more solutions to service challenges organizations face. Watch the first part of this five challenge series here: • How You Can Set Effective Service Sta... • Ron Kaufman is an expert in Leadership Training, developing Customer Experience, and Service Culture. He is also a renowned motivational Keynote Speaker and New York Times Bestselling Author for the book “UPLIFTING SERVICE . • Notably, Ron has uplifted teams at Google, Harvard Business School, Singapore Airlines, Changi Airport, General Motors, Johnson Johnson, Coca-Cola, Marina Bay Sands, LUX* Resorts, Microsoft, PWC, FedEx, BMW, Adecco, American Express, JP Morgan, and more. • Get the word out! Share this video with your network! • #customerservice #customerexperience #customer #businessgrowth #businessideas • Stay in touch with Ron on social media! • Facebook Page: / ronkaufmanupliftingservice • LinkedIn: / ronkaufman • Twitter: / ronkaufman • Youtube Channel: / ronkaufman • #ServeCareLove #RonKaufman #UpliftingCare #UpliftingService #UpliftingCare #Serve #Care #Love #ServiceExcellence #CustomerExperience #ServiceLeadership #ServiceExperience #ServiceExpert #CustomerDelight #Leadership #CustomerExperienceCoach

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