Quick Take Authenticity and the experience economy
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Video Source: www.youtube.com/watch?v=yUfqIxo6F9c
Host Mark Slatin talks with Joe Pine about authenticity and the experience economy on the latest episode of The Delighted Customers podcast. • #CX #customerexperience #customerloyalty #customerservice #CXstrategy #CXPA #NPS #CSAT #customers #EX #employeeexperience #employeeengagement #customercentricity
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