Yeastars Inbound Call Center Solution Overview 2024

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Yeastar P-Series phone system includes an embedded inbound call center function. It provides a comprehensive set of features designed to enhance call center efficiency and ensure exceptional customer service. Join us in today's video as we walk you through the key components of our solution! • ➡ Learn more info: https://www.yeastar.com/call-center/?... • ➡ Get a 30-day free trial to explore more: https://www.yeastar.com/cloud-pbx-fre... • ➡ Setup guide for this solution: https://help.yeastar.com/en/p-series-... • We've hosted a live stream to live demo the solution, you can check it here: https://youtube.com/live/EZoJDF9dtMg • ————————————— • CHAPTERS • 00:00 Overview • 00:36 IVR • • Time-based • • Multi-lingual • 01:32 Queue Management • • Workload-based routing • • Skill-based routing • 02:15 Agent Management • • Dynamic agents • • Static agents • • Customizable SLA • 03:05 Queue announcement Queue Callback • 04:00 Queue Panel CTI • 04:22 Queue Call Log • 04:42 Queue Performance Overview • 05:20 Wallboard • 05:49 Call Reports • 06:25 A complete solution • ————————————— • Subscribe to Yeastar's YouTube Channel: https://bit.ly/46kiZuc • Visit Yeastar's website: https://bit.ly/4c2tSnW • LinkedIn: / yeastar • Facebook: / yeastar • Twitter: / yeastar • Instagram: / yeastar_official

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