Customer Experience WOW 7 Key Elements of Exceptional Customer Service

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Customer Experience WOW! It’s easier than you think to make your customers say WOW if you work to make sure you have all 7 of these key elements for exceptional customer service. Want to learn how to make your customers say WOW? Want to learn the 7 key elements of exceptional customer service? These tips will work for you. If you are looking for the not-to-be-missed elements of customer service, then this video is for you. Your customers are going to say WOW! • Use this work sheet to brainstorm ways to WOW your customers with great service • https://www.meredithkallaher.com/pl/8... • My business coach is named Paula Black. I referred to her in this website. I would love for you to meet her... visit her website at https://paulablack.com/ • One of the key elements of customer service is figuring out what your customers really want! What do they desire? What do they value? Check out this great article in the Harvard Business Review where they explain the Consumer Value Pyramid https://hbr.org/2016/09/the-elements-.... Use the Value Pyramid to understand what your customers really want and then provide that to them... the thing they want! i.e. When I buy a car I want a nice dealership. Honestly.. the dealership is just as, if not more important than the car itself... so I found a nice dealership who provides that for me and bought a car from them!

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