Starting From Scratch Arlyne Pardo

>> YOUR LINK HERE: ___ http://youtube.com/watch?v=CfD2jG6Vtxg

Get ready for a truly inspiring conversation as we sit down with Arlyne Pardo, an exceptional leader in the world of Workforce Management (WFM). Arlyne's journey started in Panama, where she quickly rose through the ranks at Dash, all while embracing the challenges of being a young leader in a fast-paced industry. In this special episode of WFM Unfiltered, Arlyne shares her experiences of starting as a technical support agent and rising to the role of Workforce Manager in just a few years. • One of the key lessons you'll learn from Arlyne is how to empower your team, even when you're still finding your own feet. From being thrown in at the deep end with no guidance to managing the complexities of COVID-19, Arlyne's resourcefulness and adaptability shine through. Her story is not just about overcoming obstacles but also about thriving under pressure and turning challenges into opportunities for growth. • In this episode, you'll discover how to balance being a compassionate leader while driving results. Arlyne's approach to mentorship and positivity in leadership provides invaluable insight into how to create a culture of trust and growth. Whether you're new to WFM or an industry veteran, Arlyne's advice on continuous learning, embracing change, and empowering others will resonate with you. • Don't miss this chance to hear from a leader who's not afraid to break the mould, challenge conventions, and build an inclusive and thriving workforce. Tune in to this episode for a wealth of knowledge and inspiration, and make sure to follow Arlyne's journey as she continues to make her mark in WFM. • Subscribe to our channel for more real stories from WFM professionals: / @wfmunfiltered • Show Links: • • RightWFM website: www.rightwfm.com • • Email: [email protected] • • Podcast email: [email protected] • • Podcast Directory listings: www.wfmunfiltered.buzzsprout.com/share • • YouTube Channel: / @wfmunfiltered • • Arlyne’s LinkedIn: www.linkedin.com/in/arlynepardo • • [00:00:00] - Starting From Scratch | Arlyne Pardo • [00:00:18] - Welcome to WFM Unfiltered 🎙️ • [00:01:30] - Not Your Usual Manager 🤔 • [00:02:07] - Empowering the Team 💪 • [00:03:20] - Starting as an Agent 📞 • [00:05:14] - Thrown in the Deep End 🌊 • [00:05:40] - Fake It Till You Make It 😅 • [00:06:55] - COVID Hits Hard 🦠 • [00:09:24] - Adapting to Change 🔄 • [00:11:26] - Resourcefulness in WFM 🧠 • [00:15:25] - Evaluating Workforce Satisfaction 📊 • [00:16:54] - Opening Remarks 🎙️ • [00:17:46] - Starting Young: Manager at 25! 🚀 • [00:19:38] - Mentorship Magic 📚 • [00:20:19] - Positivity in Leadership 😊 • [00:20:57] - Tech Evolution: Stay Updated 📱 • [00:22:51] - Age vs. Potential: The Debate 🔥 • [00:23:44] - Feeling Stuck? Here's Help! 🆘 • [00:25:49] - Proactive Communication 🗣️ • [00:27:38] - Empower Your Team 🌱 • [00:33:42] - Wrapping Up: Final Thoughts 🎬 • • --- • RightWFM website: www.rightwfm.com • Email: [email protected] • Podcast email: [email protected] • Podcast Directory listings: www.wfmunfiltered.buzzsprout.com/share • YouTube Channel: / @wfmunfiltered • Powered by @JavelinContent (www.javelincontent.com)

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