How ResearchOps saves time and maximizes impact Kate Towsey Episode 189

>> YOUR LINK HERE: ___ http://youtube.com/watch?v=QSTmSN1TAOY

ResearchOps, it's a real game-changer... • To drive home why, let me share a personal story. • I've been producing this podcast for six years now. • There are at least 60 steps that need to be completed before a conversation reaches your ears. • Over the years, I've put different systems in place to make the production process run smoother. • But here's the interesting part: Today, I spend about the same amount of time on each episode as I did in my first year. • So what's changed, you ask? • Now that I've standardized and documented the entire process, much of the logistical overhead is out of the way. • I use that time to focus on our guests and the quality of our conversation -- the magic happens there. • So, what does this have to do with research? • Well, what if we applied a similar approach to research? • We all know that there's no service design without research. • However, getting the time and resources needed for proper research is tough. • Research is still often seen as an expense to be minimized rather than the investment it truly is—an investment that multiplies the value of your work down the line. • How can we streamline the research process to free up more time for the real magic to happen? • Well, that's where ResearchOps comes in! • It's a community of passionate professionals looking into how research can be done smarter and deliver more value. • Our guest in this episode, Kate Towsey, is at the forefront of this community. • In our conversation, we discuss how we, as service design professionals, can benefit from the work done by the ResearchOps community and why service design plays a crucial role in making ResearchOps even better—a beautiful self-reinforcing loop. • So, if you want to get more out of your research in less time, you'll definitely want to tune in to this one! • One important point from my conversation with Kate is that streamlining the research process isn't about doing less research—it's about increasing its quality! • Enjoy the chat, and keep making a positive impact! • ~ Marc • [ 1. GUIDE 📺 ] • 00:00 Welcome to Episode 189 • 04:00 Who is Kate • 05:30 How she stumbled with Service Design • 08:00 Lightning Round • 10:00 Intersection Between ResearchOps and Service Design • 13:15 What is ResearchOps? • 19:45 Importance of a Research Library • 26:00 The Secret to Research • 31:00 How it impacts adoption • 36:00 What's missing with ResearchOps • 43:00 Importance of Research Strategy • 47:30 Advise when connecting with a ResearchOps • 51:00 The Future of ResearchOps • 54:30 Resources • [ 2. LINKS 🔗 ] • LinkedIn - / katetowsey • ResearchOps Community - https://chacha.club/ • http://katetowsey.com/ • [ 3. NEXT STEP 💪 ] • Looking for more? We've got you covered. • Click the link below to join the Service Design Show community. • https://servicedesignshow.com/subscribe/ • You'll get access to inspiring stories and practical advice that helps to level up your service design career!

#############################

New on site