What is ServiceNow A ServiceNow Platform Overview











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Change management or CR enables you to implement a control process for the addition, modification, or removal of approved and supported configuration items (CI). Incident or ticket records detail information about the ticket and reason of the ticket as well as the priority, risk and type. • To have a first hand on ServiceNow, you can use this link to create a free account and feel free to drop any question in the comment sections. • https://developer.servicenow.com/dev....

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