How to haggle with your broadband provider

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If you're looking for the best broadband deal you could save money by haggling with your provider to get the cheapest internet. • The broadband customers we surveyed saved an average of £120 a year on their bills by following our how to haggle guide. • Follow our five top tips to negotiate a cheaper broadband deal... • 1) Do your research! • If you appear knowledgeable, you're more likely to get a better deal. • 2) Build your case! • Check how long you’ve been with your provider and note down any issues you’ve had during this time. • 3) Speak to your provider ask for a discount! • Let them know you’ve seen competitive offers for a similar service and ask whether these can be matched or beaten. • 4) Suggest you'd like to leave! • If you're out of contract, or your provider has announced price increases within the past 30 days, you can state that regrettably you'll have to consider leaving the service. • 5) No luck? Say you'd like to cancel your contract! • Ask to speak to someone in cancellations or retention. The retention team can usually offer far better deals than their colleagues in customer service. • For more expert advice visit https://www.which.co.uk/reviews/broad... • Which?: http://www.which.co.uk • Twitter: / whichuk • Facebook: / whichuk

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