Revolutionize Your Business with Realtime Guidance

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Get Your AI Strategy Sorted https://activatecx.arroyo360.com/ai • Join the conversation on contact center ai solutions using behavior optimization and uncover the impact of agent assist in the contact center world with Episode 29; Expose Your Blind Spots. Explore how real-time guidance can transform agent-customer interactions, leading to improved outcomes and a more efficient workforce. Don't miss out on this insightful video - hit subscribe for more enlightening content! • Chapters • 00:00 The Balto Origination Story • 03:32 Changing the Conversation • 07:28 Baselining the Organization • 08:34 EX and the Big Picture • 12:36 Follow the Money • 14:20 The Chicken or the Egg • 16:32 Know Thyself • 21:06 You are My Density • 25:31 The Nail in Your Forehead • 28:14 Thanks • #podcast #contactcenter #ai #customerservice #salesstrategy #conversationalai

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