Grump On The Front

>> YOUR LINK HERE: ___ http://youtube.com/watch?v=ujs_rdUWAuw

Your front desk is a very important influencing factor upon your practice. It's where clients first interact with you and your staff - both in person and over the phone - and where they start to develop an idea of who you are. If you have an unfriendly person staffing this area, all the marketing in the world won't save you from clients turning away. In this episode of Whiteboard Wednesday, Dr. Joel Parker of Veterinary Practice Solutions discusses how you can apply quality control to your front desk (both in person and over the phone), what to look for when hiring staff for this position and what to do to maintain this standard. • Do the Power Team Builder and learn more about how to hire the RIGHT staff for your practice. • Click Here to request more info: http://bit.ly/PTBWORKSHOP • Also, sign up to receive new episodes twice a week delivered straight to your inbox! • Click Here: http://bit.ly/WBWSIGN

#############################

New on site